Privacy Policy

At Fresmore, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, Fresmore.com, or engage with our services. 

1. Information We Collect

When you use our website or services, we may collect the following types of information:

  • Personal Information: This includes details you provide when creating an account, placing an order, or contacting us. Personal information may include your name, address, phone number, email address, payment details, and any other information you choose to provide.

  • Transaction Information: Information about the products you purchase, payment methods, and delivery details.

  • Technical Data: Information automatically collected when you visit our website, such as IP address, browser type, device information, and website usage statistics (e.g., pages viewed, time spent on the site).

  • Cookies and Tracking Data: We use cookies to enhance your browsing experience by remembering your preferences and providing relevant content. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We use the information collected from you for the following purposes:

  • Order Processing and Delivery: To process your orders, arrange deliveries, and provide order-related customer service.

  • Improving User Experience: To personalize your experience on our website, enhance navigation, and optimize our services based on your preferences and feedback.

  • Communication: To send you important updates, order confirmations, delivery information, and respond to your inquiries.

  • Marketing and Promotions: To keep you informed about our latest products, special offers, and promotions that may be of interest to you. You may opt out of marketing communications at any time.

  • Legal Compliance: To comply with applicable laws, regulations, and legal requirements, and to protect our rights, privacy, and property.

3. Data Sharing and Disclosure

Fresmore does not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and IT service providers. These partners are required to maintain the confidentiality and security of your information.

  • Legal Requirements: We may disclose your information if required by law, to respond to legal processes, or to protect our rights, customers, and business.

4. Data Security

We take the security of your personal information seriously and employ industry-standard security measures to safeguard your data from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

As a customer, you have the right to:

  • Access and Update Your Information: You can review and update your personal information at any time by logging into your Fresmore account or contacting our customer service team.

  • Request Deletion: You may request that we delete your personal information from our system, subject to legal or regulatory requirements.

  • Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can opt-out by following the unsubscribe instructions included in our communications or by updating your preferences in your account.

6. Use of Cookies

Cookies are small text files stored on your device when you visit a website. Fresmore.com uses cookies to:

  • Improve website performance and functionality.
  • Track website usage and analytics.
  • Personalize content and advertisements based on your preferences.

You may adjust your browser settings to block cookies, but this may affect the functionality of our website.

7. Third-Party Links

Fresmore.com may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed of any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Fresmore Customer Care
Email: ​[email protected]
Phone: +880 9617 514 514

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At Fresmore, your privacy is of utmost importance, and we are committed to safeguarding your personal data with the highest standards of protection.